Payment policy
Last updated: 28 October 2026
Secure payment
Amberley runs on Shopify, and every payment is made over an encrypted (HTTPS) connection. All payments are processed by Shopify Payments. We never see or store your full card number.
Accepted payment methods
- Cards: Visa, Mastercard, American Express, Discover and Diners Club
- Digital wallets: Apple Pay, Google Pay (shown only on supported devices) and Shop Pay
We don't accept PayPal, bank transfer, invoice or cash on delivery.
Prices
All prices are in Australian dollars (AUD). The total you see at checkout is the total you pay. No extra fees are added at checkout, and shipping is free within Australia.
Payment approval and fraud prevention
We only process an order once the payment has been approved. If your payment is declined, your order is not completed. Some transactions may go through extra security checks. We may cancel an order we believe is unauthorised or fraudulent, and any payment taken is refunded in full.
Billing details
Please make sure your billing details are complete and match your card. Incorrect details can delay or block payment approval.
Refunds
Approved refunds are paid back to your original payment method. See our returns and refunds policy for details.
Shipping and returns
We deliver within Australia only. Orders are sent from our fulfilment partner in Guangdong, China. Returns go to the returns warehouse in Guangdong, not to our company address in the USA.
Contact us
Amberley is a trading name of JT Brands LLC, registered in the State of Washington, USA.
Email: support@shopamberley.com
Customer service: Monday to Friday, 9am to 5pm (Sydney time), closed weekends and public holidays. We aim to reply within one business day.
Contact page: shopamberley.com/pages/contact
Company address: JT Brands LLC, 1915 Rocklund Dr, Wenatchee, WA 98801, USA (not a returns address)